Tutorial KYC & Top Up via 7-Eleven on Transfez Singapore

If you want to send money from Singapore to Indonesia quickly and securely, it’s important to understand the Transfez Singapore KYC process and how to top up your wallet via 7-Eleven. In this guide, you’ll learn how to complete account verification in the Transfez app and add funds easily, so you can start making real-time transfers to Indonesia without hassle.

How to Complete KYC via 7-Eleven for Transfez Singapore

If you want to send money from Singapore to Indonesia using Transfez, you may be required to complete identity verification (KYC).

For certain users, this verification process is conducted through 7-Eleven Singapore’s official KYC system, not directly inside the Transfez app.

Here’s how it works.

1. Start from the Transfez App

• Open the Transfez app.
• Initiate the verification process when prompted.
• You will be directed to proceed with KYC via 7-Eleven.

2. Access the Official 7-Eleven KYC Page

Complete your verification through the official 7-Eleven Singapore page:

7-Eleven Singapore KYC Page https://www.7-eleven.com.sg/kyc

Make sure you access the official website only for security purposes.

3. Follow the Instructions on the 7-Eleven Page

On the 7-Eleven KYC page, you will need to:

• Provide your required personal details
• Submit identification information as instructed
• Follow any additional verification steps required

The process is handled by 7-Eleven’s system.

4. Wait for Verification Confirmation

Once completed, your verification status will be processed.

After approval, your Transfez account will be fully activated and ready for transactions.

How the 7-Eleven Top Up Process Works

Transfez Singapore allows you to add funds to your wallet through 7-Eleven outlets across Singapore. The top up process starts in the Transfez app, and payment is completed physically at a 7-Eleven store.

Here’s the step-by-step guide.

1. Open the Transfez App

• From the Home screen, tap Top Up.

2. Enter the Amount

• Input the amount you want to add to your wallet.

3. Select 7-Eleven as Payment Method

• Choose 7-Eleven from the available payment methods.
• The app will generate a QR code.

4. Visit a 7-Eleven Outlet

• Go to any 7-Eleven store in Singapore.

5. Show the QR Code to the Cashier

• Present the QR code to the cashier for scanning.

Important! Fill in the “Number” section with your Transfez Wallet ID, not your phone number.

When prompted to enter a “Number,” enter the following:

✅ Transfez Singapore Wallet ID Number
❌ Not a Phone Number

If you enter a phone number, the transaction may fail or be delayed.

📌 How to View Your Wallet ID in the Transfez App

Follow these steps:
1. Open the Transfez app for the Singapore region.
2. Go to the Top Up menu.
3. Select the KYC 711 option.
4. Your Wallet ID number will appear.
5. Copy this number.
6. Paste the Wallet ID number in the “Number” section.

Enter the correct number before proceeding with the transaction. This will ensure a smooth and hassle-free money transfer process!

6. Complete the Payment

• Pay the exact amount at the counter.

7. Balance Credited to Your Wallet

• Once payment is confirmed, your Transfez wallet balance will be credited.

You can now use your balance to send money from Singapore to Indonesia.

To ensure secure money transfers, Transfez has clear transaction limits. You can also set your own using the Manage Limits feature in the Account section.

1️⃣ Default Limit (after KYC)

• Per Transaction: SGD 1,500
• Per Day: SGD 5,000
• Per Month: SGD 5,000
• Per Year: SGD 30,000

2️⃣ Limit Upgrade (after address verification/Proof of Address)

• Per Transaction: SGD 3,000
• Per Day: SGD 5,000
• Per Month: SGD 5,000
• Per Year: SGD 30,000

Note:

• For users who have not completed KYC verification (Tier 1), cross-border transactions are not possible.
• The default daily and initial transaction limit is set at SGD 1,000, but users can adjust the limit directly through the Manage Limit feature in the app without uploading any documents.
• To upgrade from Tier 1 to Tier 2, additional documents are required, such as a phone bill, electricity bill, hospital bill, etc., to prove their name and address.